Damaged, faulty, or wrong order

If your order arrives damaged, faulty, or isn't what you ordered, email founders@fibar.uk within 14 days with a photo and your order number. We'll make it right with a replacement or a refund. This is your right under the Consumer Rights Act 2015.

Changed your mind

FIBAR is food, so for hygiene and safety reasons we can't accept returns of opened bars. If an order is unopened and you've changed your mind, get in touch within 14 days of delivery and we'll do what we can.

Subscriptions

Pause or cancel anytime after your second order, from your account.

founders@fibar.uk. We reply within two working days.